If possible, remove any adapters and plug the cables directly to the computer.Unplug all cables and check if there are any broken pins or dirt before plugging back in. Make sure the cabled are securely connected.Thunderbolt 3 connections can support this with a single cable. USB transfers data from the Pen Display to the computer and the video cable will receive the video signal from the computer for the display. Some newer models can use only 1 for both USB data transfer and video signal transfer via Thunderbolt 3. HDMI and Display Port (or DVI in some older models) to connect to the computer. Most Wacom Pen Displays use both a USB and video cable i.e. Make sure the tablet is connected to the computer correctly If the Power LED is on and a "No Input Signal" message is displayed, this typically means the video signal from your computer is not reaching the Wacom Display. The display has power, but "no input signal" message is displayed and the device goes to sleep after a while? If that doesn't work, please contact Wacom Customer Support. Once connected to a power adapter if the unit does not power on, check the cables and replace them if possible.Check your device's manual if you are not sure. Press the power button and confirm if the power LED lights up. Even when not connected to a computer, the unit should be able to turn on once connected to the power adapter. Make sure the device is connected to the power adapter.If no power reaches the device, it will no be able to function. Does the Wacom Pen Display have power?Īll Wacom Pen Displays require their own power source. Having no image in your Pen Display can be caused by a few different reasons.
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